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• Firewalls and Filtering

  IN THIS ARTCLE Whitelist TrilbyTV Whitelist Content Catalogue Items Whitelist Google Slides or Instagram Whitelist Web Content Optional Whitelist Addresses Whitelist TrilbyTV Your local network's

• What are Web Players

  Web Players are a combination of Players and Public Sharing. They allow you to group together a series of content that will play back sequentially within a web browser. This makes them ideal for

• Adding Microsoft PowerPoint to TrilbyTV as a Video

  In this article, we look at adding a Powerpoint to TrilbyTV as a video. PowerPoint is often the go-to tool for quickly creating Notice or Message Board-style content for digital signage. It's also

• Content Management

  Content Management helps you to manage approval settings, playback options and public access for many videos at once. You can also delete content added over time which helps to keep you within your

• Installing TrilbyTV Player on an iOS device

  TrilbyTV Player for iOS offers the same easy-to-use interface all our Players have, enabling you to easily turn any tv screen into a signage tool. You can either use an iPad or iPod or even iPhone as

• Enable audio on Web Players

  Modern web browsers will not play audio on videos that are set to autoplay, and a user click is required to enable audio. For this reason, we mute the audio on all playback to ensure the files play

• Current Known Issues

  Status Page You can find the latest system status information and resolution of known issues at https://www.trilbytv.co.uk/status If you have identified an issue, please email support@trilbytv.co.uk

• Contacting TrilbyTV

  The team are on hand during normal UK working hours, 9:00am to 5:30pm, and occasionally beyond. You can use the Chat down in the bottom right corner to talk to a member of the team. Or call us on

• Can I download content I have uploaded?

  You can download any video content uploaded or images used in a slideshow if you have the relevant permissions to do so. You will need to be an Admin or Moderator user to do this. Find the content

• Smart Content

  Smart Content enables you to add rich content to your digital signage. Choose the type of content you want to use, add your own data and set some display options. Note: Smart Content is currently not

• Keeping your information up to date

  We store various information which is used to provide you with the TrilbyTV service. Details of what and how we store and use this data can be found in the Privacy Notice. Your TrilbyTV System

• Embedding and sharing TrilbyTV content

  TrilbyTV offers a couple of different ways to embed content in your VLE or website, and share items beyond just your screens. Click the Edit pencil icon on a content item to view the edit options.

• Power settings (MCUSetting) on Minix players

  The Minix X39 is a great digital signage player. It is made to run constantly, is small enough to fit behind a screen, and has no fan for silent running. The device can also be set to auto power on

• Changing the TrilbyTV site Code

  Your TrilbyTV code is used by new users to add them to your specific TrilbyTV site. Without it, new users can't log in and upload or moderate new content. You can get this code from an administrator

• Notifications in TrilbyTV

  TrilbyTV has a built-in notification centre for key system messages and info. Tap the bell in the top right corner to see your notifications Notifications you may see are… Encoding Complete/Failed -

• Deleting Content

  You can remove any content from TrilbyTV if you have the correct permissions. If you are not the person who added the content, you will need Moderator or Admin permissions to delete. Click the Edit

• Adding a Weather forecast

  We don’t have a weather function built into TrilbyTV but the Web Content feature allows you to tap into a wealth of online tools which can be customised and embedded into your signage screens and

• What size files can I upload?

  As standard, you will have 50GB of storage on TrilbyTV, so there is plenty of room for lots of content. TrilbyTV users with a subscription and those with a trial account can upload video files of up

• Adding a Clock to your TrilbyTV screen

  Whilst we do have a clock feature, we would encourage the full-screen version to be used sparingly. Clocks on digital signage screens are a historical hangover from the days when layouts and

• Support times and availability

  Support is provided for the duration of your TrilbyTV Licence. This includes Trials. We are available to help Monday to Friday 8.30am to 6pm UK time. Access to this self-serve knowledge base

• Playlist permissions

  Playlist Permissions give you a way to lock down a particular screen or player to a particular set of users in TrilbyTV. This feature will be removed in future versions of TrilbyTV as it has been

• Installing TrilbyTV Player on Raspberry Pi

  IN THIS ARTICLE Setup Auto Start Raspberry Pi is an amazing affordable computer that can be used for all sorts of tasks. It is designed for situations where low power and 24/7 running are

• Adding Microsoft PowerPoint to TrilbyTV as a Slideshow

  In this article, we look at adding aPowerpoint to TrilbyTV as a slideshow. PowerPoint is often the go-to tool for quickly creating Notice or Message Board-style content for digital signage. First

• Managing permission groups

  Permissions are used to determine who can access certain features of TrilbyTV, such as who can upload content, who can moderate it, and who can manage your TrilbyTV account or Players. You are given

• Installing TrilbyTV Player on ChromeOS

  If you have a Chrome OS device you should be able to run the Android version of TrilbyTV Player - Check out this list for Android supported Chrome devices. NOTE: With effect from June 2022, Chrome OS

• Adding a Slideshow

  IN THIS ARTICLE Creating a slideshow 🎬 Creating a slideshow📝 Supported File Formats TrilbyTV offers the ability to create simple slideshows from your photos, presentations and other documents. Each