Enable audio on Web Players

Modern web browsers will not play audio on videos that are set to autoplay, and a user click is required to enable audio. For this reason, we mute the audio on all playback to ensure the files play automatically. 

You can add some text to the URL to turn off the muting feature, but be aware that this means most browsers will require some user interaction to play the content. This is fine if the web Player is used on computers, but not if used on signage screens.

Adding ?muted=false to the end of a player url (the src value) will turn off the muting feature and if supported by the browser the content will playback with audio.

The url will look likeā€¦

<iframe src="https://app.trilbytv.co.uk/public/8062d068-dc96-4b4f-9117-29ed108b5c13?muted=false" width="480" height="270" frameborder="0" allow="autoplay" allowfullscreen></iframe>

Note that the ?muted=false text is part of the main URL and is right after the long set of letters and numbers, which are the ID of the item you are playing.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us