Firewalls and Filtering

If you are unable to connect to TrilbyTV or TrilbyTV Player or having issues with accessing the TrilbyTV website, viewing content, or if you are unable to get a Player code, your network may be blocking access to some of the TrilbyTV systems.

If you have such issues, please contact your IT department and ask them to whitelist or unblock access to the TrilbyTV domains listed below, allowing access on ports 443 and 80.

  • *.trilbytv.co.uk (this is preferred as new domains may be added in the future)
  • trilbytvmedia.blob.core.windows.net

If you must specify a full domain then please use the following, but be aware that these may change and additional sub-domains may be added over time.

  • app.trilbytv.co.uk
  • api.trilbytv.co.uk
  • auth.trilbytv.co.uk
  • cdn.trilbytv.co.uk
  • api-web.trilbytv.co.uk
  • offload.trilbytv.co.uk
  • trilbytvmedia.blob.core.windows.net

Optional

We use Fabric/Crashlytics for crash reporting and analysis. You can optionally whitelist:
*.crashlytics.com
to enable this reporting to us. Blocking this does not impact the use of the apps.

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