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  • Adding moderators

    You can make any user a Moderator or Administrator.  Giving a user Moderator permissions enables them to view unapproved videos, and approve them, as well as edit and delete any videos that have been

  • Adding Users

    You can either add users directly as an administrator or ask the users to add themselves.  Either way, the user will receive two emails, one to validate their email address and one containing their us

  • Adding a Slideshow

    TrilbyTV offers the ability to create simple slideshows from your photos, presentations and other documents*. Each slideshow can contain up to 24 images and will display them in the order you specify

  • Adding Twitter Feeds

    Adding a Twitter feed to your TrilbyTV screens gives you a simple way to keep getting fresh content showing around your school. Just tap the + menu icon and choose Twitter Feed. Enter your twitter use

  • Adding a Video

    You can upload video content to TrilbyTV from any device with a modern web browser using the TrilbyTV web app accessed at app.trilbytv.co.uk You can also use the native iPad app which can be downloade

  • Adding Web Content

    Adding web content to your TrilbyTV screens gives you a simple way to showcase existing online content around your school. To add web content, click the + menu in TrilbyTV, and select 'Web Content' th

  • Adding a Title Screen

    As of 31st May 2019 Title Screens have been replaced with Title Slides. Title screens give you a simple way to display an image and some text on your TrilbyTV screen. You could use it to create a simp

  • Adding a Title Slide

    Title Slides are a simple and easy way to add a single image or a piece of text or both. The short video below Ben walks you through the process, or scroll down for a text version. To add a title slid

  • Adding G Suite (Google) Slides to TrilbyTV

    Adding a Google Slides file is easy, using the Add Web Content feature in TrilbyTV. Head over to slides.google.com and sign in with your Google Account Create or edit your presentation as you would do

  • Adding G Suite (Google) Sheets to TrilbyTV

    Adding a Google Sheets file is easy, using the Add Web Content feature in TrilbyTV. Head over to sheets.google.com and sign in with your Google Account Create or edit your spreadsheet as you would do

  • Adding Microsoft PowerPoint to TrilbyTV as a Slideshow

    PowerPoint is often the go-to tool for quickly creating Notice or Message Board-style content for digital signage. It's worth considering tools such as Adobe Spark Video which will add movement and an

  • Adding Microsoft Office 365 PowerPoint Slides to TrilbyTV

    Adding PowerPoint files is easy, using the Add Web Content feature in TrilbyTV Head over to office.com and sign in with your Microsoft Account NOTE: Your Microsoft Account must be on a domain that all

  • Adding Microsoft PowerPoint to TrilbyTV as a Video

    PowerPoint is often the go-to tool for quickly creating Notice or Message Board-style content for digital signage. It's worth considering tools such as Adobe Spark Video which will add movement and an

  • Why do I need to moderate or approve content?

    TrilbyTV requires all content added to be approved by a Moderator or Administrator before becoming viewable by everyone. This is to help ensure no inappropriate or unsuitable videos are published. Onl

  • Approving Content

    When content is added to TrilbyTV, by default it is unapproved and not visible to everyone except moderators and the user who uploaded. Content awaiting approval will have a green tick displayed on to

  • Can I add a YouTube video?

    When you add a video directly to TrilbyTV we compress and store it in a way that makes it play great on TrilbyTV players. We would always recommend adding your video to TrilbyTV if you want it to play

  • Current Known Issues

    Open Issues None Resolved 22 May 2019 There is an issue currently with adding new Twitter content due to an API change made by Twitter. We are working to resolve this. (Resolved 22 May 2019, 3.20pm)

  • Migrating ClickView video to TrilbyTV Video

    TrilbyTV will only support playback of video content that you own and have access to. We do not support playback on digital signage screens of ClickView content. If your ClickView sign contains a vide

  • Migrating ClickView Images to a TrilbyTV Slideshow

    If your ClickView sign is made up of a sequence of images and you still have access to those images then you can easily create a new slideshow on TrilbyTV. Just jump to Adding a Slideshow below. Savin

  • Release Notes

    The latest versions available for each platform are: Amazon FireTV 4.3.1 Android 4.3.1 Apple TV 4.3.2 ChromeOS 4.3.1 iOS (Player) 4.3.2 iPad 4.3.2 Mac 4.3.0 Windows 4.3.0 Below you will find details o

  • Who can control Players?

    By default, anyone in the 'Moderator' and 'Admin' groups will be able to enable and disable TrilbyTV Player playback. Users in the 'Player Admin' and 'Admin' groups are also able to control the Player

  • Managing permission groups

    Permission Groups are used to determine who can upload content, who can moderate it, and who can manage your TrilbyTV system or Players. You are given some default permission groups when you sign up b

  • Can I download content I have uploaded?

    You can redownload any individual video content if you have the permissions to do so. You will need to be an Admin or Moderator user to do this. Find the video content item you want to download then c

  • Deleting Content

    You can remove any content from TrilbyTV if you have the correct permissions. You will need to be a Moderator or Admin user to do this. Click the edit button next to an item in the content feed. Then

  • Who can access my content?

    Anyone with an active account in the same TrilbyTV system as you, or with the TrilbyTV Code, can login and view all approved videos. Any users with moderator or administrator rights can also see all u

  • Playlist permissions

    We are often asked if there is a way to lock down a particular screen or player to a particular set of users in TrilbyTV. With the new Playlist Permissions tool there now is! Everyone will have a diff

  • Using Playlists

    If you would like a very specific set of content to play in a specific order, you can create a Playlist and set your player to playlist mode. Log in and tap Playlists on the sidebar. Click Add Playlis

  • Keeping your information up to date

    We store various information which is used to provide you with the TrilbyTV service. Details of how we store and use this data can be found in the Privacy Notice. Your TrilbyTV System Dashboard will s

  • Managing Categories

    We create a selection of categories when you start using TrilbyTV but you can make your own. Tap on # in the side bar Click Add Category Enter the category text and tap Add You can also edit and delet

  • Using Player Dashboard

    The Player Dashboard is where you monitor and manage all your player. It is accessible from both the web app and the iPad app so long as you have the correct permissions. It gives you an at-a-glance v

  • Choosing a TrilbyTV Player

    Choosing a TrilbyTV Player - for ClickView users It is likely that your existing ClickView sign screens are running from a Mac or Windows PC. To use the same hardware to playback TrilbyTV you will nee

  • Firewalls and Filtering

    If you are unable to connect to TrilbyTV or TrilbyTV Player or having issues with accessing the TrilbyTV website, viewing content, or if you are unable to get a Player code, your network may be blocki

  • Using Categories

    The easiest way to choose what to show on your screen is to select from your categories. They allow you to set a 'theme' to a TrilbyTV Player, and have it auto-refresh with new content, as it is added

  • Choosing Player content

    The default setting for TrilbyTV Players is to show the latest 20 items added to your system. There are three ways to change content to be played back on TrilbyTV Player Categories Select 1 or more ca

  • TrilbyTV Apps

    You can add content to TrilbyTV from any device using our web-based app which you can access at app.trilbytv.co.uk On iPad, you can download the TrilbyTV app from the App Store. Install TrilbyTV for C

  • TrilbyTV overview video

    In this 7 min video, Neil walks you through the basic setup of TrilbyTV and adds a few different types of content. See how quickly the digital signage screen comes alive with content and how simple Tr

  • Installing TrilbyTV Player on Windows or MacOS

    You can reuse an existing computer to run your TV screens and playback your videos from TrilbyTV. All you need to do is grab the player suitable for your platform. Mac Users - head to the Mac App Stor

  • Removing and Banning Users

    Users can be removed or banned from your system. Banning a user stops them from using the same username to re-sign in. To remove a user Tap the User icon in the sidebar Click the red delete button nex

  • Installing TrilbyTV Player on an Android device

    There are a large number of Android-based devices that can be an ideal TrilbyTV Player, from large SmartTVs to media boxes like the Minix Media Hubs, or even smaller tablets for mounting on podiums or

  • Choosing a TrilbyTV Player device

    AppleTV 4th Gen (2015 model onwards) The AppleTV with Siri remote makes a great player for TrilbyTV. It connects to your screen via a HDMI cable and requires a single 13 amp socket. The AppleTV can be

  • Deploying TrilbyTV via MDM

    Mobile Device Management servers are popular tools for managing large numbers of devices including iOS and tvOS based devices, like iPads and AppleTV's. When combined with DEP, it becomes a streamline

  • Using Schedules

    Scheduled Playback allows you to play a specific set of content at a certain time on your TV, such as an End of the day playlist. Scheduling is available for all customers. To create a schedule go to

  • Caching and bandwidth

    Because all your TrilbyTV content is in the cloud, it’s available to you easily from one of the many supported Player devices. Streaming video can put a strain on your internet bandwidth, and so we’ve

  • What are Web Players

    Web Players (formerly Embedded Players) are a combination of Playlists and Public Sharing. They allow you to group together a series of videos that will play back sequentially. They allow you to share

  • Video Quality Settings

    By default, all video added to TrilbyTV is compressed in several formats suitable for playback on TrilbyTV Player devices from different manufacturers and in our web players. We save the video at a re

  • Signing In with Google

    If you are using Google Apps for Education, you can use the Sign in with Google button to authenticate with your Google account. Simply click the Sign in with Google button on the login page, or in th

  • Registering an Amazon Fire TV Stick

    If your Fire TV stick used for TrilbyTV playback is showing a Register screen, here are the steps to get it back online and playing content. Before you start you will need an Amazon account - get one

  • Installing TrilbyTV Player on Amazon FireTV stick

    You will need: an Amazon FireTV stick an Amazon account a WiFi network a TrilbyTV account Plug your Amazon FireTV stick into the HDMI port on your TV. You may need to attach the optional USB power cab